Shopping online with Envious Technology is an easy, efficient and convenient way for you to purchase our home technology products.
You'll receive a high level of customer service and we'll do everything we can to make sure your online shopping experience is simple and trouble-free. Just so that there's no surprises, we've prepared the following useful information regarding shopping online with Envious Technology.
- How to order online
- Offline purchasing options
- Privacy Policy
- Payment options
- My Account
- Pricing Policy & Guarantee
- Shipping and delivery information
- Money Back Guarantee & Product Warranty Information
Select your products
To browse through our product categories, you may click on the products menu item shown underneathe the "home" tab at the top left of the page. You may also navigate using the pop-out menu system across the top of every Envious Technology page.
Add the product to your shopping cart
When you have found a product that you like the look of, add it to your shopping cart by clicking on the "add-to-cart" button. The site will then navigate to the shopping cart and you'll be able to see the item in your cart in addition to any you have already added as well as adjust the quantity required.
In the shopping cart, you can also select your country and postcode in order to obtain an estimated postage/handling charge.
You can then leave the shopping cart page and continue shopping until you have added all of the required items.
Review your cart
To navigate to your shopping cart, just click on the "View Cart" link shown on the right hand side of any page within the site.
Envious Technology often reward frequent shoppers with promotions and other special offers, via means of a "discount code". The discount code can be entered into the shopping cart in order to redeem your discount or other promotion.
When happy with the contents of your cart, you may continue your purchase by clicking on the 'checkout' button.
Sign-in or Register
On your way to the checkout, you'll be asked to sign-in (if you haven't already) or to register a new account. Registering is required so that we have your contact details in order to send your order. It's also handy for the next time you order as you won't need to enter all of your details again. Envious Technology also send out special offers to our registered members.
Complete your transaction
Once you have signed-in, the checkout has the following simple steps:
- Confirm contact details
- Review order and select payment option
- Enter payment information and submit order for processing
That's it! You will then be able to print an order confirmation and will receive an email regarding your order. Envious Technology will process your order and send it as soon as possible, normally within 24 hours. We will contact you should there be any delay in processing your order. You'll be able to view your order (including details of the freight company and consignment number) in the "myAccount" section of our site.
You can still use our online shopping facility if you don't have a credit card, or are just uncomfortable using it online. We have a number of other payment options which you can view by clicking here.
As a company which prides itself on its customer service, Envious Technology wishes to extend this reputation not only as a provider of high quality products and services to our customers but also as the most reputable company that our customers deal with. Envious Technology ensures that your privacy and the information you provide to us are safeguarded at all times.
To view our full privacy policy, click here
Credit Card:
Our online checkout allows you to process your credit card payment online. Our online payment facility is secured by 128-bit SSL encryption which protects your information from being intercepted.
Envious Technology accept payment with the following credit cards only:
- VISA
- Mastercard
PayPal:
PayPal payment is an available payment option in the checkout. You will redirected to the PayPal website to securely process the payment.
Direct Deposit:
Direct Deposit is accepted for our orders and an option to use this payment method is provided at the online checkout, upon which time the details will be given. If you are not using our online shopping facility for your order but would like to pay via Direct deposit, then please contact us for the correct amount and bank details.
Telephone:
At the checkout, there is a telephone payment option. Select this option if you'd like to call through your credit card details instead of submitting them online, or to discuss our payment options further.
Envious Technology requires your contact and delivery details in order to process your order. By creating an account on envioustechnology.com.au your details will be securely stored to make shopping much more efficient - you won't need to re-enter your details each time you place an order with us.
Creating an account also gives you the opportunity to receive our newsletters and specials information, should you wish to receive them.
To create a new account, click here
To login to your account, click here
Envious Technology have a strong relationship with the suppliers and manufacturers of our products and can therefore proudly provide a pricing guarantee. If you see any of our products listed on another Australian website or printed pricelist for a cheaper price, we will beat it by 10% of the difference (conditions apply, see below).
To receive the cheaper pricing simply send an email to [email protected] including a link to the product and cheaper price. We'll then contact you to process your order and discount. Alternatively, to discuss pricing over the phone with our friendly sales team simply click here to view our contact details.
Conditions:
- The item must be identical.
- The price must be a published price or from a printed pricelist.
- Minimum purchase quantities for cheaper pricing are to be matched.
- Envious Technology reserve the right to exclude items without notice, including 'specials' or 'clearance' items.
Standard shipping
Our standard delivery service provides delivery within 1-6 business days for in-stock items, which can vary based on your location and courier discretion. Standard delivery is charged at a flat rate of $12, unless:
- Your order includes item(s) with free delivery, in which case the standard delivery is free of charge.
- Your order is particularly large or heavy, in which case the delivery charge will be calculated based on the true cost of delivering the parcel to your location.
- You live in a remote area that incurs high shipping costs, in which case delivery will be calculated based on the true cost of delivering the parcel to your location.
Orders are typically delivered within 3-days for orders shipping to Victoria, NSW and Australian capital cities.
Priority shipping
Our priority delivery service provides delivery within 1-2 business days for in-stock items, subject to location and courier delay. The option to choose priority delivery will be offered within the shopping checkout.
The priority shipping charge is calculated based on the parcel weight, dimensions and your location.
Note - if paying by cheque/money order then your order will be sent as quickly as possible after your payment has cleared.
PO Boxes
If you have a PO Box feel free to use this as your shipping address. As our courier service requires a signature upon delivery, shipping to a PO Box will avoid the necessity for you to be home to receive a shipment.
International Orders
Note that Envious Technology only ship to Australia, New Zealand, and select countries that use the "Type I" electrical plug (see sample).
Satisfaction Guaranteed - 30-day money back guarantee
Try an Envious Technology product at home for 30 days, satisfaction guaranteed. Should you have a problem or are not happy with any product purchased on our website then please read through our online support pages and FAQ, before contacting our technical department for advice.
If you still can not achieve a resolution and would like to return the product, simply email or call us within 30 days of receiving your order for details on returning the product(s). Note that Envious Technology will not be responsible for return delivery charges and any original delivery charges will not be refunded. Please also ensure that product packaging and manuals are intact and undamaged to avoid a restocking charge.
12-Month Warranty
Should your product purchased from Envious Technology fail within 12 months of purchase, we will repair or replace the product for you if it was used within any limits and ratings. Please email or call our technical department to discuss your problem and if we can't resolve it then you will be issued with a Return Merchandise Authorisation number (RMA). Goods returned without an RMA may incur a return freight charge should they be found to have no fault.
Services and Software required by certain products
Certain products sold by Envious Technology may rely on Services or Software (inc. apps) offered by the product Manufacturer or other 3rd-Party (Provider) in order to operate. The technology landscape can evolve rapidly and Envious Technology provides no assurance or guarantee that such Services or Software will always be offered, updated and/or maintained by the Provider.
